Packages

At Kangaroo IT, we offer tailored IT packages designed to meet the unique needs of businesses. Whether you need assistance with hardware, cybersecurity, or network management, our packages are crafted to ensure your business runs smoothly. Explore our comprehensive IT support solutions and find the right fit for your needs.

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Unsure of what to choose or stuck deciding between packages?

At Kangaroo IT, we’ve got you covered with our customised packages. You can handpick the services that fit your needs—whether it’s hardware, network, software, or cybersecurity. Simply select what works for you, one by one, and build the perfect IT solution tailored to your business. Enjoy the flexibility of our custom packages and experience seamless innovation, protection, and connectivity.

Explore our customisable options today and take the first step toward optimised IT solutions with Kangaroo IT.

Custom Package

Our Custom Package allows you to select the services that best suit your business. Choose from IT support, cybersecurity, software development, network management, and more, and create a package tailored to your exact requirements. Once your selections are made, our team will review them and provide a tailored solution to suit your needs.

This flexible approach allows you to get the exact support and services you need without paying for extras you don’t require.

Custom Package

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IT Support, Care & Assistance Solutions

Remote Help Desk
Remote Help Desk delivers IT support and troubleshooting services online or over the phone, ensuring quick resolutions without needing on-site visits.
User Training
User Training equips individuals with the skills and knowledge to effectively use software, tools, or systems through hands-on instruction and guidance.
Service Period for IT Support
The Service Period for IT Support defines the duration of time during which IT assistance and services are provided, ensuring continuous support.
IT Cleaning Services
IT Cleaning Services involve the thorough cleaning and maintenance of computer equipment, preventing dust buildup and ensuring optimal performance.
On-Site Help Desk
On-Site Help Desk provides immediate, in-person IT support and troubleshooting at your location to resolve technical issues efficiently.
Dedicated IT Support
IT Support provides personalised, ongoing assistance to address your business's specific technology needs and ensure seamless operations.
PC Repairs, Custom Builds, Sales
PC Repairs, Custom Builds, and Sales offer expert services for fixing, building, and selling personalised computers tailored to your needs.
Hardware Installation
Hardware Installation involves the professional setup and configuration of physical computer components, ensuring proper functionality and integration.

Management of IT Consulting and Strategy Development

Success Manager
A Success Manager helps clients achieve their goals by providing guidance, support, and ensuring the successful implementation of services or products.
Scalable Business Growth
Scalable Business Growth refers to the ability of a company to expand and increase revenue without compromising performance or efficiency, even as it grows.
Monitoring & Monthly Report
Monitoring & Monthly Report involves regularly tracking performance and activities, providing detailed reports each month to assess progress and identify areas for improvement.
Business Continuity Planning
Business Continuity Planning involves creating strategies and processes to ensure a company can continue operating smoothly during and after unexpected disruptions or crises.
Risk Assessment, Mitigation
Risk assessment and mitigation involves identifying potential risks, analysing their impact, and implementing strategies to minimise or eliminate them.
Smart Business Automation
Smart business automation streamlines operations by leveraging technology to automate repetitive tasks, improve efficiency, and enhance productivity.
Project Management Solutions
Project management solutions provide tools and strategies to plan, execute, and monitor projects efficiently, ensuring timely and successful outcomes.
Technical HR Team Management
Technical HR team management focuses on overseeing HR professionals in technical roles, optimising recruitment, training, and retention of specialised talent.

Comprehensive IT Asset & Infrastructure Management

Software Asset Management
Software asset management involves tracking, optimising, and ensuring compliance of software licences to maximise value and reduce risks.
Subscription Management
Subscription management handles the administration of recurring customer subscriptions, including billing, renewals, and plan modifications.
Subscription Optimization
Subscription optimisation enhances recurring revenue by analysing and improving pricing, plans, and customer retention strategies.
Hardware Lifecycle Management
Hardware lifecycle management oversees the procurement, deployment, maintenance, and disposal of hardware assets to maximise efficiency and value.

Security | Managed Security Service Provider (MSSP)

Monthly Threat Detection
Monthly threat detection involves regular monitoring and analysis to identify and address potential security threats to systems and data.
Subscription Management (copy)
24/7 monitoring and response provides round-the-clock surveillance and immediate action to address security threats and system issues as they arise.

Workstation Security

Endpoint Control - EDR
Endpoint control - EDR (Endpoint Detection and Response) involves monitoring and securing endpoints to detect, respond to, and mitigate cyber threats in real-time.
Endpoint Complete - EDR
Endpoint Complete - EDR provides comprehensive protection for endpoints by combining detection, response, and prevention of cyber threats with advanced security measures.
Endpoint Complete - MDR
Endpoint Complete - MDR (Managed Detection and Response) offers proactive endpoint security by providing continuous monitoring, threat detection, and expert response to mitigate risks.
Firewall as a Service
Firewall as a Service delivers cloud-based firewall protection, ensuring secure network traffic management and threat prevention without the need for on-site hardware.

Password Manager

Password Manager
A password manager securely stores and organises passwords, allowing users to easily access and manage them while ensuring strong encryption for protection.
Multi-Factor Authentication
Multi-factor authentication adds an extra layer of security by requiring users to provide two or more verification factors to access systems or data.
Email Security
Email security protects against threats like phishing, malware, and spam by filtering, encrypting, and verifying incoming and outgoing emails.
File Access Logs
File access logs track and record user activity, providing detailed insights into who accessed files, when, and what actions were taken, enhancing security and compliance.
Access Control & SSO
Access control and SSO (Single Sign-On) manage user access to systems by enforcing security policies and allowing users to log in once to access multiple applications securely.

Mobile Security

Mobile Device Management
Mobile Device Management (MDM) enables businesses to securely manage, monitor, and control mobile devices used by employees, ensuring data protection and compliance.
Enterprise Mobile Security
Enterprise mobile security protects mobile devices and corporate data from security threats by implementing policies, encryption, and advanced threat detection.
Mobile Data Protection
Mobile data protection ensures the security of sensitive information on mobile devices through encryption, secure access controls, and remote data wipe capabilities.
CCTV – 24 Security - AI
CCTV – 24 Security – AI uses artificial intelligence to enhance surveillance by analysing video feeds in real-time for detecting and responding to security threats.

Network Security

Web Protection/DNS Filter
Web protection/DNS filter blocks access to malicious websites and filters harmful content by monitoring and controlling DNS requests, ensuring safer online browsing.
Intrusion Detection Systems
Intrusion detection systems monitor network traffic for suspicious activity, identifying and alerting on potential security breaches or threats in real-time.
VPN Lite Shared IP
VPN Lite Shared IP provides secure, private internet access by routing traffic through a shared IP address, ensuring anonymity and protecting data while online.
VPN Premium Static IP
VPN Premium Static IP offers secure internet access with a dedicated, unchanging IP address, enhancing privacy and allowing for consistent, reliable connections.
Website Security
Website security protects websites from cyber threats by implementing measures such as firewalls, encryption, and regular vulnerability scanning to prevent attacks and data breaches.

Device Maintenance | Remote Monitoring & Management (RMM)

Windows/ Mac Updates
Windows/Mac updates ensure optimal performance and security by providing the latest patches, features, and fixes for operating systems.
Apps & Drivers Updates
Apps & drivers updates keep software and hardware running smoothly by providing the latest features, compatibility improvements, and security patches.
Security Updates
Security updates address vulnerabilities in software and systems, ensuring protection against emerging threats and maintaining robust defences.
Dedicated Maintenance
Dedicated maintenance provides tailored, ongoing support to ensure systems and equipment remain optimised, secure, and fully operational.

End-to-end Team Communication

Video Call & Screen Sharing
Video call and screen sharing enable real-time communication and collaboration by allowing participants to connect visually and share their screens seamlessly.
Secure Team Messager
A secure team messenger facilitates encrypted, real-time communication among team members, ensuring privacy and data protection.
Collaborative Workspaces
Collaborative workspaces enable teams to work together efficiently by providing shared, secure platforms for communication, file sharing, and project management.
End-to-end Encryption
End-to-end encryption secures data by encrypting it on the sender's device and decrypting it on the recipient's device, preventing unauthorised access during transmission.

Backup Solution

Disaster Recovery + Restore Point
Disaster recovery with restore points ensures business continuity by creating backups and allowing systems to be restored to a specific point before data loss or disruptions occurred.
Office 356 Cloud Backup
Office 365 Cloud Backup safeguards your data by automatically backing up emails, files, and applications, enabling quick recovery in case of loss or disruption.
Access Activity Logs
Access activity logs track and record user interactions with systems, providing detailed insights into access patterns, security events, and potential breaches.
End-to-end Encryption (copy)
Local NAS (Network Attached Storage) backup provides secure, on-site storage of data, enabling fast access and recovery in case of data loss or system failure.

Websites Hosting | Domain Services | Software Development

Domain Name
A domain name is a unique address that identifies a website on the internet, making it easier for users to find and access online resources.
Domain DNS Management
Domain DNS management involves configuring and controlling the Domain Name System settings, directing traffic to the correct servers and ensuring proper website and email functionality.
Websites Building & Hosting
Website building and hosting involve creating, designing, and deploying a website on a server, making it accessible to users online with reliable performance and security.

Software Development

Enterprise Resource Planning
Enterprise Resource Planning (ERP) integrates core business processes into a unified system, streamlining operations, improving efficiency, and enhancing decision-making across an organisation.
CRM
CRM (Customer Relationship Management) software helps businesses manage interactions with current and potential customers, improving sales, customer service, and overall relationship management.
Ticketing System
A ticketing system manages customer support requests by creating, tracking, and resolving tickets, ensuring efficient issue resolution and improved service delivery.
Accounting Software
Accounting software streamlines financial management by automating tasks such as bookkeeping, invoicing, and reporting, ensuring accuracy and compliance.
POS – Point Of Sales
POS (Point of Sale) systems facilitate sales transactions by enabling businesses to process payments, manage inventory, and generate sales reports efficiently.

VOIP – Cloud Telephone Solution

Virtual Call Center
A virtual call center allows businesses to manage customer service operations remotely, using cloud-based technology to handle calls, chats, and support tickets from anywhere.
Unlimited Australia Call
Unlimited Australia calls provide customers with the ability to make unlimited phone calls within Australia, typically included in mobile or landline plans.
Numbers 1800 & 1300
1800 and 1300 numbers are Australian toll-free and local-rate business numbers, respectively, allowing customers to contact businesses at no cost or at a reduced rate.

Office & Tools Solutions - MicrosoN Office 365 for Business

Outlook Exchange Email
Outlook Exchange email is a Microsoft service that provides secure, enterprise-level email, calendar, and contact management, often used for business communication and collaboration.
Calendar | Booking | Meetings
Calendar, booking, and meetings tools streamline scheduling by allowing users to manage appointments, book meetings, and coordinate events efficiently in one platform.
Word | Excel | 1TB OneDrive
Word, Excel, and 1TB OneDrive offer access to Microsoft Office applications for document creation and data management, with 1TB of cloud storage for file storage and sharing.
Online Office 365 + Teams
Online Office 365 + Teams provides cloud-based access to Microsoft Office applications and collaboration tools, enabling real-time communication, file sharing, and teamwork from anywhere.
Desktop Office 365 + Teams
Desktop Office 365 + Teams offers the full suite of Microsoft Office applications and collaboration tools installed on your desktop, allowing for offline access and seamless team communication.
Azure Active Directory + Intune
Azure Active Directory + Intune provides secure identity and access management alongside mobile device management, enabling businesses to control access to apps and data while ensuring device compliance.
Windows 365 Cloud OS
Windows 365 Cloud OS delivers a cloud-based virtual desktop experience, allowing users to access a fully personalised Windows operating system from any device, anywhere.

Custom Package

Hardware, Network, Software & Cybersecurity

We provide all-inclusive solutions to ensure the smooth operation of your business’s IT infrastructure. 

  • IT Support, Care & Assistance Solutions: Enjoy reliable IT support and proactive maintenance, ensuring your systems run smoothly.
  • Management of IT Consulting and Strategy Development: Our team will guide you through optimising your IT strategy and infrastructure.
  • Comprehensive IT Assess & Infrastructure Management: We assess your current IT setup and offer solutions for effective infrastructure management.

These services are designed to keep your business’s IT systems functioning at peak performance.

Cybersecurity, Solutions, Protection & Resilience

Our cybersecurity-focused packages provide robust solutions to safeguard your data and systems. 

  • Security, Managed Security Service Provider (MSSP): Protect your business with our expert-managed security services, tailored to your specific needs.
  • Net Security: Fortify your network with the latest security technologies and monitoring services.
  • Device Maintenance, Remote Monitoring & Management (RMM): Keep all your devices secure and monitored remotely with our proactive management services.

This package ensures resilience in the face of cyber threats, offering top-tier protection for your business.

Innovation, Optimisation & Connectivity

We provide innovative solutions to optimise your business’s IT infrastructure and enhance connectivity. From communication tools to backup solutions, our packages ensure your business stays connected and efficient.

  • End-to-End Team Communication: Enhance collaboration within your team with seamless communication solutions.
  • Backup Solution: Protect your critical data with secure, reliable backup solutions.
  • Software Development: Customised software solutions that meet the specific needs of your business.
  • VOIP – Cloud Telephone Solution: Streamline your communications with cutting-edge VOIP technology.
  • Office & Tools Solutions – Microsoft Office 365 for Business: Access powerful office tools with Office 365 to boost productivity.

Our innovation and connectivity solutions are designed to keep your business agile and ahead of the curve.

Have Queries?

Feel free to call us at 02 7239 2060  or send us a message using the contact form.

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Contact us today via the details below or send a message using the form. Our team will respond shortly to assist with your IT needs.

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