Personalised IT Solutions for Individuals
We provide comprehensive and personalised IT services designed to make technology work seamlessly in your everyday life. Whether you need technical support for your home network, device setup, or protection from cyber threats, we’ve got you covered.Â
We Are One-Stop-Shop for Computer Technician & IT Support
What Do We Offer
Remote and Onsite IT Support
Fast and friendly IT help, either online or in-person, to get you back up and running.
Hardware and Software Installation
We set up your devices and software so everything works smoothly from the start.
Computer, Laptop, and Mobile Device Repairs
We fix problems with your computers, laptops, or phones to keep them running smoothly.
Network and Internet Setup
We help set up your Wi-Fi or improve it for better internet throughout your home.
Data Backup and Recovery
We make sure your files are safely backed up and can recover lost data quickly.
Virus and Malware Protection
We protect your devices from viruses and remove any that are already there.
Custom Device Setup
We set up your devices just how you like them, from computers to phones and tablets.
User Training
We show you how to use your devices and software in easy-to-understand steps.
Remote and Onsite IT Support
Whether you need help remotely or prefer an onsite visit, our expert technicians are ready to troubleshoot and resolve your IT problems. We ensure you’re back up and running quickly, no matter where you are.
- Expert Technicians: Our team provides fast and effective troubleshooting.
- Remote Support: Get immediate assistance without the need for an onsite visit.
- Onsite Support: We come to your location for hands-on IT problem resolution.
- Quick Recovery: Ensuring minimal downtime and a swift return to normal operations.
Hardware and Software Installation
From installing a new printer to upgrading RAM or configuring essential software like Microsoft Office, we take care of all your hardware and software setups. With our service, everything will be ready to use without any hassle.
- Complete Setup: We handle the installation of all hardware and software to get your systems up and running.
- Hardware Upgrades: From installing printers to upgrading RAM, we ensure seamless hardware integration.
- Software Configuration: We configure essential software like Microsoft Office and ensure it's ready for immediate use.
- Hassle-Free: We take care of everything, so you can start working without any delays.
Computer, Laptop, and Mobile Device Repairs
Whether it’s a hardware or software issue, our repair services cover computers, laptops, and mobile devices. We ensure your devices run smoothly and efficiently, no matter the problem.Â
- Comprehensive Repairs: From slow laptops to broken phone screens, we handle all device issues.
- Expert Diagnostics: Identify and resolve problems quickly and efficiently.
- Full Functionality Restored: We get your devices back to optimal performance.
- Mobile Device Support: Fast and reliable repair services for phones, tablets, and more.
Network and Internet Setup
If you’re setting up Wi-Fi for the first time or need to optimise your current connection, we provide reliable network setup and optimisation services. Our goal is to ensure a seamless and stable internet experience for all your devices at home.Â
- Wi-Fi Setup: Install or improve your home Wi-Fi for reliable, fast connections.
- Network Optimisation: Ensure all devices have strong and stable connectivity throughout your home.
- Customised Solutions: Tailored setup based on your specific needs and space.
- Reliable Coverage: Enjoy seamless internet access across all rooms and devices.
Data Backup and Recovery
In case of accidental data loss, our backup solutions ensure your files are secure, while our quick recovery services help you restore lost files, giving you peace of mind.Â
- Secure Backup Solutions: Safeguard your data with reliable and automated backups.
- Quick Recovery: Retrieve lost files swiftly and minimise downtime.
- Protection from Data Loss: Ensure your important files are safe from accidental loss.
- Comprehensive Coverage: We protect all your devices with seamless backup and recovery solutions.
Cybersecurity Protection
We help safeguard your personal devices by installing and configuring security software, offering protection against cyber threats. If you’re dealing with existing issues, we also provide virus and malware removal services.Â
- Comprehensive Security: Protect your devices from viruses, malware, and cyber threats.
- Security Software Installation: We install and configure top-tier protection for your devices.
- Threat Removal: Safely eliminate any existing viruses or malware.
- Threat Removal: Safely eliminate any existing viruses or malware.
Custom Device Setup
For a personalised experience, we assist with setting up computers, laptops, smartphones, and tablets. We make sure that all your preferences and settings are perfectly in place from the start.Â
- Personalised Setup: Tailored setup for computers, laptops, smartphones, and tablets.
- Full Configuration: We ensure all preferences and settings are in place from the start.
- Hassle-Free: Get your devices ready to use without any complications.
- Seamless Integration: Your new devices will work perfectly with your existing systems.
User Training
To help you get the most out of your devices, our team provides personalised training sessions. We explain software features and settings in simple, easy-to-understand terms, empowering you to use your technology confidently.Â
- Personalised Training: Tailored sessions to help you master your devices.
- Software Guidance: We explain features and settings in simple, easy-to-understand terms.
- Software Guidance: We explain features and settings in simple, easy-to-understand terms.
- Maximise Efficiency: Learn how to make the most of your software and hardware.
How It Works
01.
Choose Your Service
Select the service you’d like to book from our available options.
02.
Book an Appointment
Pick a date and time that works best for you, and provide any necessary details.
03.
Technician on the Way
Once confirmed, we'll either send a technician to your location (if necessary) or provide remote assistance.
Friendly, Personalised, Reliable Support for Your Technology Needs
We Are Client-Focused
Pay-As-You-Go Pricing
Enjoy flexibility with our pay-as-you-go model, allowing you to only pay for the services you need when you need them.
Friendly and Approachable Experts
We are a youthful and fun team, offering a relaxed approach to IT support that makes tech issues feel like a breeze!
Quick and Reliable Service
We prioritise your time with fast, dependable support to get your devices running smoothly without long wait times.
Transparent Pricing
We believe in clear communication. With no hidden costs, you’ll know exactly what to expect before we start any work.
No Consultation Fees
Our initial assessments are free. We provide expert advice without any consultation fees, ensuring you receive valuable insights without commitment.
Ongoing Support
We don’t just resolve issues; we provide ongoing support and guidance to help you optimise your technology and prevent future problems.
Frequently Asked Questions (FAQs)
No, you can select a topic you would like and make an appointment. The process is completely for free. The payments are made after the job been successfully completed.
The easiest way to cancel an appointment is to contact our support by E-mail or phone.
Email: info@kangaroo-it.com.au
Phone: 0413 022 688
When your technician will complete successfully your needs. The payment are made on site.
Yes of course. Please note to cancel your appointment 24hrs before.
Still Have Any Queries?
Feel free to call us at 02 7239 2060Â or send us a message using the contact form.
Get In Touch
Need help with your tech? Kangaroo IT is here for you.
Give us a call or send a message using the form. Our team will respond shortly to assist with your IT needs.