Welcome to Kangaroo IT – Your future-ready it partner

Managed IT Services

Streamline your operations with expert support, strategic consulting, cloud management, and tailored IT solutions for your business.

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  • Remote and on-site help desk support
  • IT roadmaps and strategic consulting
  • Cloud migration and management
  • Custom IT packages for SMEs and large businesses

Exceptional, professional, and trustworthy IT solutions provider

Sydney Managed IT Services

Sydney Managed IT Services are essential for businesses looking to streamline their operations and enhance efficiency. At Kangaroo IT, we offer comprehensive solutions tailored to meet your unique needs. Our services include remote and on-site help desk support, ensuring your team has the assistance they require whenever issues arise. As an experienced IT managed services provider, we specialise in IT roadmaps and strategic consulting to help you plan for the future.

Our cloud migration and management services ensure a smooth transition to cloud-based systems, enabling better collaboration and data accessibility. By partnering with an IT managed service provider in Sydney, you gain access to the latest technologies without the burden of managing them in-house. We understand the specific challenges faced by businesses in Sydney and work diligently to provide effective solutions.

At Kangaroo IT, our commitment to excellence sets us apart from other IT consulting services in Sydney. Our expert team is dedicated to ensuring your IT infrastructure runs smoothly and efficiently. We pride ourselves on offering tailored IT packages for SMEs and larger enterprises, addressing your unique business requirements.

Don’t let IT challenges hold your business back—contact Kangaroo IT today to discover how our Sydney IT Services can support your growth and success. With our help, you can focus on what you do best while we handle your IT needs. With our help, you can focus on what you do best while we handle your IT needs.

Simple Steps to Get Started

How It Works

01.
Choose a Service

We offer a wide range of services to address any tech or IT issues you may be facing. Our technicians are highly experienced and can fix everything.

02.
Book an Appointment

After selecting a service, schedule an appointment with one of our technicians. Simply provide a few details and our technician will get in touch with you.

03.
Technician on the Way

Once your booking is confirmed by our team, we will either send a technician to your location (if necessary) or provide remote support, as required.

IT Support for Businesses

IT support for businesses is crucial for maintaining seamless operations and ensuring a secure digital environment. At Kangaroo IT, we offer a range of services tailored to meet your organisation’s unique needs, including:

  • Remote and on-site help desk support: Access assistance whenever technical issues arise, minimising downtime and maximising productivity.
  • IT roadmaps and strategic consulting: Work closely with our expert team to identify your goals and develop a comprehensive plan that aligns with your business objectives.
  • Cloud migration and management: Ensure a smooth transition to cloud-based systems, enhancing collaboration and data accessibility for your staff.
  • Custom IT packages for SMEs and large businesses: Flexible solutions designed to adapt to your unique environment and specific requirements.

Don’t let IT challenges hinder your success. Choose Kangaroo IT for reliable and effective IT support for your business. Our dedicated team is here to provide the expertise you need to thrive in today’s digital landscape. Contact us today to learn how our IT support services can enhance your operations and drive your business forward. If you’re also looking for security solutions, visit our Managed Security Services page. more information 

Common IT Issues

Data Loss

  • Accidental deletion of important files.
  • Hardware failures leading to data inaccessibility.
  • Lack of effective backup solutions.

Network Connectivity Problems

  • Slow internet speeds affecting productivity.
  • Frequent disconnections from the network.
  • Misconfigured network devices.

Hardware Failures

  • Malfunctioning components like hard drives and RAM.
  • Overheating issues causing system shutdowns.
  • Insufficient power supply or faulty power units.

Software Crashes

  • Applications freezing or crashing unexpectedly.
  • Incompatibility between software and operating systems.
  • Software bugs causing operational disruptions.

Cybersecurity Threats

  • Data breaches exposing sensitive information.
  • Malware and ransomware infections.
  • Phishing attempts targeting employees.

Poor IT Support

  • Slow response times to support requests.
  • Inadequate solutions for recurring problems.
  • Lack of proactive IT management.
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What Are the Signs When You Need Managed IT Services?

Recognising when you need Managed Services is crucial for maintaining business efficiency. Look for these signs:

  • Frequent IT issues disrupting workflow.
  • Slow response times from internal IT staff.
  • Data security concerns affecting operations.
  • Difficulty keeping up with technology trends.
  • Lack of strategic IT planning for growth.

How Kangaroo IT Can Help to Take Care of the IT Support for Businesses

Kangaroo IT offers comprehensive IT Services tailored to your business needs. We provide:

  • Proactive monitoring of your IT infrastructure.
  • Remote and on-site support for quick resolutions.
  • Strategic IT consulting for long-term planning.
  • Custom IT packages designed for SMEs and large businesses.
  • Regular updates to ensure optimal security and performance.

What Is the Process of the Managed IT Service?

The process for Managed  Services typically involves:

  1. Initial Consultation: Understanding your business requirements and challenges.
  2. Assessment: Evaluating your current IT infrastructure and systems.
  3. Strategy Development: Creating a tailored IT roadmap for your business.
  4. Implementation: Rolling out the necessary technologies and services.
  5. Ongoing Support: Providing continuous monitoring and support to ensure optimal performance.

Kangaroo – IT is a Smart Choice for Managed IT Service

Why Choose Us

On-Site & Remote Service

Whether you need assistance in person or remotely, we provide flexible support options to suit your preferences.

Customised Solutions

Our services are tailored to meet your unique needs, ensuring effective and relevant support for your situation.

Transparent & Competitive Pricing

We offer affordable and transferable rates without compromising quality, ensuring you receive exceptional value with our satisfaction guarantee.

Experienced Technicians

Our technicians receive specialised training to stay up to date with the latest technologies and best practices to efficiently diagnose and resolve your tech issues.

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Kangaroo- IT is a Smart Choice for Valuable Computer Technician

What Our Customers Have To Say

Kangaroo IT | Friendly Computer Repair Service | We Come To You | Give Us A Call!
Excellent
Kangaroo IT | Friendly Computer Repair Service | We Come To You | Give Us A Call!
5.0
Based on 50 reviews
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Constance Lau
Constance Lau
Efficient service with high quality!
Response from the owner: Thank you so much for your feedback! We’re thrilled to hear that you had a positive experience with our IT support team. We always strive to provide efficient and reliable solutions for our clients, and it’s great to see that reflected in your experience. If you ever need any further assistance, please don’t hesitate to reach out. We’re here to help!
Cons Liew
Cons Liew
Peter helped me fix my desktop. He is friendly and the price is not expensive compared to other stores. Very recommended. A++ Service and attitude!
Response from the owner: We appreciate your feedback! It’s fantastic to know that our IT support met your expectations. Our team is dedicated to resolving issues quickly and ensuring our clients can focus on what they do best. If there’s anything else we can do for you, feel free to contact us anytime. Thanks again for your trust in our services!
Hiu Lam Lau
Hiu Lam Lau
The service from Kangaroo IT is great!! Peter is nice and help me with installing and setting up my Windows system, Microsoft account, Google account, and security (VPN, Firewall, Password Manager) for my new laptop! He teaches me how to do the device setup as well! Thats help me a lot in setting up my device for working remotely. Will definitely call them again if I have any technical issues.
Response from the owner: Thank you for taking the time to leave such a positive review! Our goal is to deliver top-notch IT support, and we’re glad to hear we succeeded in your case. We value your business and look forward to assisting you with any future IT needs. Don’t hesitate to get in touch with us anytime!
Chai
Chai
Peter was an absolute pleasure to work with, sorted out my problems in a quick amount of time along with amazing customer service. Absolutely recommend.
Response from the owner: Thank you so much for your kind words and the fantastic 5-star review! I'm thrilled to hear that I was able to resolve your issues swiftly and that you were satisfied with the service provided. Your recommendation means the world to us. It was a pleasure assisting you, and please know we're here whenever you need support. Looking forward to serving you again in the future!Warm regards, Kangaroo IT Team
William Stephanus Arriel
William Stephanus Arriel
Master of IT
Response from the owner: Thank you for such high praise! We're thrilled to be recognized as 'Masters of IT'. Our team is dedicated to maintaining this standard of excellence every day. Your support motivates us even more. If there's anything more we can do for you, please let us know!
Peter djeric
Peter djeric
Just had Peter over for a number of IT issuesFantastic experience fixed all issues and explained everything in basic detail anyone can understandHighly recommended plus all done with a greatPersonality
Response from the owner: Thank you so much for your generous 5-star review and heartfelt recommendation! We're elated to know that your experience with our service was not only satisfactory but also enjoyable. Our team takes great pride in delivering professional, organized, and clear IT assistance, aiming to simplify complex issues for our clients. Your acknowledgment of these efforts brings us immense joy. We are here whenever you need us and look forward to assisting you again in the future with the same zeal and clarity.Best regards,Peter
Carole Oglesneff
Carole Oglesneff
Peter was extremely helpful & knowledgeable. I even learnt things along the way.
Response from the owner: Many thanks for your feedback!
Pablo Mayer
Pablo Mayer
Peter did a good job and was very clear and friendly to explain my IT problems and help me to fix my devices.He has truly unique skills and talents.I'm strongly recommend Kangaroo IT!
Response from the owner: Thank you so much for the 5-star feedback! We are here and eager to assist with any of your future projects.
Baneen Meslemani
Baneen Meslemani
Peter has been fantastic. He was able to repair my computer quickly and explain every step he took to clean my computer out.Would definitely recommend this company as you won't be disappointed with the service.
Response from the owner: Many thanks trusting us!We are happy to assist as always.
Manuka Honey
Manuka Honey
Can you fix the trouble new pc running but cannot display on boot? Main z690 cpu i5 13600kf, vga 4080.
Response from the owner: Hi Manuka, surly we can assist you with your IT inquiring.Give us a ring or message us to assist you further.Many thanks
Kay Etchells
Kay Etchells
Service was very very prompt. Reasonable price.Very happy to recommend Kangaroo IT services.I’ll be recommending to all my friends.Contact Peter for all IT problems.
Response from the owner: Thank you for your fantastic review! We're glad you were satisfied with our service and pricing. Your recommendations mean a lot to us.
Anna Deneka
Anna Deneka
Sehr kompetente und sehr professionelle Firma, und mega freundlich .
Response from the owner: Herzlichen Dank für deine Wünsche!
f m
f m
Peter from Kangaroo IT has helped me in fixing my PC which all other repair shop told me that can't be fixed. He has more knowledge about technology, and cybersecurity than any other techie I know. Highly recommended and affordable prices.
Response from the owner: We are incredibly grateful for your glowing 5-star review! It's heartening to hear that we could breathe new life into your PC when others couldn’t. At Kangaroo IT, we strive to push the boundaries of our technological and cybersecurity knowledge to provide exceptional service at affordable prices. Your high recommendation is a testament to our commitment to excellence. Thank you for choosing us and for sharing your positive experience. We’re here for all your future tech needs!Warm regards,Peter and the Kangaroo IT Team
Larah Mushrif
Larah Mushrif
Amazing computer repair service! Very honest, quick and reliable. Highly recommend them!
Response from the owner: Hi Larah,We're absolutely delighted to read your glowing review! Your kind words, highlighting our commitment to honesty, speed, and reliability, truly made our day.Rest assured, providing excellent service is always our top priority. Your recommendation is greatly appreciated, and we eagerly look forward to assisting you again in the future.Best Regards,Kangaroo IT Team
Laura Bell
Laura Bell
Excellent serviceAbout two weeks ago our computer became infected with a virus. It just froze and wouldn't allow me to do anything.I tried phoning the software company for help and the response received was very unsatisfactory so had to look for help somewhere else. After quite a long internet search found only 2 seemingly good prospects nearby: phoned one of them and after explaining what was the problem, all of a sudden this other person said that they were closed....for quite some time...?. Very odd indeed.So I messaged Kangaroo IT and there was a prompt and useful response. All we can say is that Peter did an excellent job, backed up all files, formatted the computer and reinstalled the software and the old files. The computer works like new. The service was really good, efficient, fast and reliable, all with a friendly smile. No complaints whatsoever . We have no issues recommending this service and wishing Peter lots of success with his company. Many thanks.Cecilia
Response from the owner: Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience with Kangaroo IT and particularly with Peter. We always strive to provide prompt, efficient, and friendly service, and we're glad we were able to help with your computer issue. Your kind words and recommendation mean a lot to us.As a small business, we truly value feedback from our clients as it helps us improve and grow. We're always here to assist you with any IT needs you might have in the future. Please don't hesitate to reach out if you need our services again.Thank you once again for your kind words and for choosing Kangaroo IT.Best Regards,Kangaroo IT & Peter
Agnes Agnieszka Deneka
Agnes Agnieszka Deneka
Amazing, professional, talented and friendly company that cares about its customers!Thank you KangarooIT so much for quickly recovering my Gmail account that I used for ~15 years.After my phone got broken I thought it's lost forever with all my documents, contacts and memories. To make it even worse, my recovery email was the same one as the one I wanted to get access to.My last resort was KangarooIT and Peet who I know well. Peet got in touch with me straight away and managed to recover my Gmail. And he did all this remotely! Peet even taught me what I can do to prevent these issues in the future and gave me some great recommendations.Thanks so much KangarooIT! Highly recommended IT company!
Response from the owner: Many thanks for your review!
mamun hossain
mamun hossain
Peter was very friendly, polite, top level tech skilled and cost effective. Always can be trusted for IT solutions. Highly recommend Kangaroo IT.
Response from the owner: Many thanks!
Michelle Chow
Michelle Chow
Very quick turnaround and reasonable pricing. My laptop had suddenly stopped turning on, and within two days Peter had fixed it. He was patient in explaining what happened and gave advice on how to prolong my laptop’s battery. Do note that the office is located in a residential area, which surprised us at first, but it’s all professional on the inside.Thanks Peter!
Response from the owner: Many thanks for your feedback!Glad to help!
Donna Pike
Donna Pike
Hi,I wish to express my gratitude to Kangaroo it Computer Services. The are AMAZING and helped me with so many tasks I was baffled with. I was also a candidate during the last Federal Election and required urgent IT help during this very busy and stressful time and Kangaroo it were there ot help, fast, effective & efficient. A breath of fresh air and offering a full customer service with a very quick response. How lucky I was to come across this company!! I cannot express enough gratitude and thanks ...Pete is a a true GENIUS in his field.Mrs Donna PikeCoffs Harbour NSW 2450.
Response from the owner: Many thanks for your feedback!
Lina
Lina
I've lost important University files. I was advised by a previous technician that the files were not retrievable at all, and that they are deleted for good. I wasn't convinced. So, I called Peter. Guess what? Yes! I got my precious and very important University files back!!Thank you Peter. I can have a good sleep tonight.RELIABLE, TRUSTWORTHY AND VERY EFFICIENT.
Response from the owner: Hi Lina,Many thanks for your feedback!Glad to help!Glad
Elizabeth Laursen
Elizabeth Laursen
Always very happy with the service. Peter explains all so clearly and I learn so much. He has fixed my phone issues etc and would recommend him to all my friends.
Response from the owner: Many thanks for your feedback.You are welcome!
Ashika Ramamurthy
Ashika Ramamurthy
Punctual, honest and reliable
Response from the owner: Many thanks for your feedback!Happy to assist you with IT!
Raymond Collins
Raymond Collins
Punctual, efficient and very informative as to identified problems and processes to resolve issue.
Response from the owner: Many thanks for your feedback.Glad to help.
Alex Eime
Alex Eime
Peter was great and attended to all my computer needs
Response from the owner: Thanks a lot for your review.👍
Robyn Elsie Bowden
Robyn Elsie Bowden
Very efficient.Great job.
Response from the owner: Thanks for your feedback!
Carolynn Wade
Carolynn Wade
Thank you to Peter for a fast and efficient service. Highly recommend
Response from the owner: Hi Carolynn,Many for your feedback!
Elaine Trodden
Elaine Trodden
Great service, came on time and very thorough with job. Also very patient will definitely recommend Peter to others.
Response from the owner: Many thanks for your feedback.With pleasure helping you.
Nigel Mulvey
Nigel Mulvey
Fantastic service from Peter. He turned up when he said he would and was thorough and timely with his work. I will definitely be using his services again if required.
Response from the owner: Many thanks for your review!With pleasure helping you.
Nina Lin
Nina Lin
Fantastic service from Peter. He was very courteous and quick to respond. My MacBook is as good as new. Thank you so much, and would not hesitate to recommend!
Response from the owner: Many thanks for your review Nina.Glad to help.
joshua williams
joshua williams
Incredibly friendly professional cost affective polite and quickIf you have any computer issues I can’t recommend Peter enough I had a gaming PC that kept crashing non stop and Peter came around picked up my computer and with in a couple of days my computer was fixed and is running faster and better than ever before
Response from the owner: Hi Joshua,Many thanks for your review.It was nice meeting you!With pleasure helping you so quickly.
Kirsten Bisset
Kirsten Bisset
Peter was incredibly helpful at fixing the software issue on my laptop. He explained what he was doing at every step, and re installed everything perfectly. Peter also took a look at my internet and gave advice on what would help speed it up. I would 100% recommend trusting Peter to help with any and all computer issues!
Response from the owner: Many thanks for your great review Kirsten!
charles cortis
charles cortis
Very helpful and honest.Does a good job and quick.
Response from the owner: Many thanks Charles, we really appreciate your feedback!
Simon Reynolds
Simon Reynolds
Awesome friendly and professional service, great value and fantastic German efficiency. Highly recommended.
Response from the owner: Thanks for your feedback!
Radoslaw Damecki
Radoslaw Damecki
Perfect and very professional approach to my needs.Quick response to the requirements for a new computer.Create a computer that meets 100 % of my standards at a very attractive price with views on its future expansion, such as a new graphics card and other components.This company is worth recommending.Radoslaw Damecki
Response from the owner: Thanks you for your feedback.Glad to assist you.
Brodie Finegan FORBES
Brodie Finegan FORBES
Great work. Figured out exactly what the problem was and fixed it fast. Highly recommend.
Response from the owner: Many thanks for your review!Glad to help.
Viet Le
Viet Le
Peter is very friendly and knowlegable guy. He helped me so much on everything laptop issues. I strongly recommend!
Response from the owner: Hi Viet,It was nice meeting you.Glad to solve all your issues.You are welcome!
Barney Stinson
Barney Stinson
Excellent German quality service!Peter is an unquestionable hard/software specialist with passion in new technologies. Despite fixing my laptob twice, he also explained and installed all the software essentials to be up-to-date with the current trends. His attention to details is amusing!I highly recommend him in anything Tech related. He is a true genious.
Response from the owner: We are overjoyed to receive your 5-star review and incredibly kind words! It’s great to know that our passion for technology and attention to detail resonated with you during our sessions. At Kangaroo IT, we always aim to not just fix the issue at hand, but also empower our clients by updating and educating them on the latest trends and essential software. Your recognition and recommendation mean the world to us. Thank you for trusting us with your tech needs. We look forward to assisting you again in the future!Best regards,Peter and the Kangaroo IT Team
Rachel Paine
Rachel Paine
Peter located an extremely important lost folder for me. He did this quickly and painlessly. I highly recommend his services. I will surely be contacting him again whenever I need help!
Response from the owner: We are truly grateful for your wonderful 5-star review! It brings us great satisfaction to know that we could assist in locating your extremely important folder swiftly and effortlessly. Your positive feedback and trust in our services mean a lot to us, and we are delighted to hear that you would consider reaching out for future assistance. Thank you for your high recommendation, and please know that we are always here to help whenever you need us.Warmest regards,Peter and the Kangaroo IT Team
Clayton McBride
Clayton McBride
Peter is the best and friendliest IT specialist in Sydney, his knowledge and customer service is hands on, polite and unbeaten. If you have a technical issue don't hesitate to call him, he's your guy.
Response from the owner: Always happy to help Clayton!
Slawomir Skiba
Slawomir Skiba
Great service, Peter solved my mac and windows problems very professionally and quickly. Highly recommend Kangaroo IT to everyone. Very friendly customer service!
Response from the owner: Hi Sławomir,Many thanks for your feedback!
Vitali Roberts
Vitali Roberts
Networking problem solved...quickly, efficiently and with a smile. I was not looking forward to finding new IT support person (based on previous experience) but I look forward to having Peter help me out with IT issues. Highly recommend.
Response from the owner: Hi Vic,Many thanks for your feedback.Looking forward to having business again with you. Glad you are satisfied 😊
Christine Obrien
Christine Obrien
Very professional, solved my IT problems quickly with an easy explanation.
Response from the owner: We're absolutely delighted to see your positive feedback and 5-star rating, Christine! It's great to know that our prompt solutions and straightforward explanations hit the mark for you. At Kangaroo IT, we strive to make tech support as smooth and understandable as possible. Your recognition of our professionalism means the world to us, and we’re here for any future tech needs you might have. Thanks for trusting us with your IT problems!Warm regards,Peter and the Kangaroo IT Team
montiyano
montiyano
Easy to solve the issue, friendly and fast customer service.
Response from the owner: Thank you for patronizing our business. We will always make sure we provide you quality of service anytime, anywhere.
Geoff Pike
Geoff Pike
Peter is fabulous at fixing computer problems. A great guy.
Response from the owner: Geoff, we can't thank you enough for your kind words and the fantastic 5-star review! It was a pleasure assisting you with your computer issues, and we’re thrilled to know you found our services helpful. Peter, and all of us here at Kangaroo IT, aim to provide top-notch service while ensuring a friendly and supportive experience. Your recognition of our efforts is truly appreciated, and we’re just a call away whenever you need us next.Warmest regards,The Kangaroo IT Team
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Frequently Asked Questions

Managed IT Service involve outsourcing IT responsibilities to a service provider.

They improve efficiency, reduce costs, and enhance data security.

Yes, packages can be tailored to meet specific business needs.

We aim for quick response times, typically within hours.

All business sizes, from SMEs to large enterprises, can benefit.

Yes, we provide round-the-clock support for our clients.

For more details, visit our Cybersecurity Services page.

Your IT, Secured. Your Business, Empowered.
Let’s partner for success.

Contact us for a consultation or quote today!
Transform your IT experience with Kangaroo IT’s expert managed IT services listed below—specialising in system monitoring, technical support, cloud solutions, and more to keep your business running smoothly today.
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